Privacy Policy
At Prakriti Essentials Co., your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
a) Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third‑party gateways; we do not store card details)
b) Non‑Personal Information
- Browser type and device information
- IP address
- Pages visited and time spent on our website
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and shipping details
- Verify COD orders
- Improve our website, products, and services
- Prevent fraudulent transactions
- Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic and performance
You can choose to disable cookies through your browser settings, but this may affect site functionality.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Shipping and logistics partners for order delivery
- Payment gateway providers for secure transactions
- Technology service providers for website operations
- Government or legal authorities when required by law
All partners are obligated to protect your data.
5. Drop‑Shipping & Third‑Party Fulfillment
Since we operate using a direct‑from‑supplier (drop‑shipping) model, limited customer information (such as name, address, and phone number) is shared with verified fulfillment partners strictly for order delivery purposes.
These partners are required to maintain confidentiality and data protection standards.
6. Data Security
We implement industry‑standard security measures to protect your personal data.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Communication Policy
By placing an order, you consent to receive:
- Order confirmation messages
- Shipping and tracking updates
- COD verification messages (where applicable)
We do not send unsolicited promotional messages without consent.
8. Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of data (subject to legal obligations)
Requests can be made via our official email support channel.
10. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Continued use of our website after updates implies acceptance of the revised policy.
11. Contact Information
For any questions regarding this Privacy Policy or data protection practices, please contact us via email only.
Effective Date: 23-08-2025
This Privacy Policy is compliant with applicable Indian IT laws and consumer data protection standards.