About Us

We curate high‑quality wellness, relief, and lifestyle products designed to support daily comfort, whether it's posture correction, pain relief, better sleep, or stress recovery. Every product listed on our website is carefully sourced from verified suppliers and vetted for quality before being offered to you.

Our Products

We offer a curated range of wellness and comfort essentials:

Deep Tissue Neck & Shoulder Massager
Mini Portable Mesh Nebulizer
Compression Knee Support Sleeve
Four-Head Percussion Massager
3-in-1 Facial Massager for Face & Neck
Jade Roller & Gua Sha Facial Massage Set
Ayurvedic Kansa Wand Massager
Magnetic Nasal Strips & Snore Clips
Heated Shiatsu Massage Pillow
Hot Slimming Sweat Belt - Waist Trimmer
Adjustable Posture Corrector Brace
Portable Cordless Heating Pad for Menstrual Comfort
Rechargeable Scalp & Head Massager
Mini Massage Gun for Muscle Relaxation

Each product is selected to support modern Indian lifestyles, long office hours, stress, travel, and everyday discomfort.

Why Choose Us

Modern Wellness for Real Life: Products designed to bring comfort and relief to your everyday routine.
COD Available Across India: Pay only when the product arrives.
Transparent Policies: Clear shipping and return policies with no hidden terms.
Secure Checkout: Trusted and encrypted payment gateways.
Quality Assured: Each product is sourced from verified suppliers after strict quality checks.
Customer‑First Support: Friendly support for all order and product‑related queries.

Shipping Policy

We operate using a direct‑from‑supplier dispatch model (drop-shipping) to keep prices affordable and ensure fresh, quality‑checked stock.

Shipping Timelines

Orders are usually processed within 24–48 hours.
Standard delivery timeline: 6–12 business days (depending on pincode & courier availability).
Remote‑area delivery may take 12–15 business days.

Order Tracking

You'll receive tracking details by email/SMS once your package is shipped.

Shipping Charges

Standard Delivery: Free on prepaid orders
COD Orders: Small COD handling charge may apply (visible at checkout)

Return & Refund Policy

We follow a transparent, customer‑friendly policy while maintaining fairness and product safety.

1. Returns / Exchanges for Regular Purchases

You may request a return or exchange within 7 days of delivery if:

You received a damaged product
You received a defective product
You received the wrong item

In such valid cases:

Replacement will be sent free of cost
If replacement is not available, a refund will be issued

2. Conditions Not Eligible for Return / Replacement

Opened, used, or worn products for hygienic categories (sleep masks, nose clips, belts)
Damage due to mishandling or normal wear and tear
Size issues (unless clearly our error)
Change of mind / no longer needed

3. Final Sale / Clearance / Special Promotions

Items purchased during:

Year‑End Sale
Clearance Sale
Festival Offers
Products marked as FINAL SALE

are not eligible for return or exchange due to heavy discounts.

However, if you receive a damaged, defective, or wrong item, we will still replace it.

4. Refund Timeline

Refunds (if eligible) are processed within 5–7 business days after quality check.

Important Transparency Note

Prakriti Essentials Co. operates through a direct‑from‑supplier model, which means:

Products are not manufactured by us
Products are not physically stored in our warehouse
Each item is shipped from our verified fulfillment partners

This allows us to:

Maintain affordable pricing
Offer fresh, quality‑checked stock
Expand into multiple wellness categories

All suppliers are vetted for reliability, quality standards, and packaging safety.

Cash on Delivery (COD) Terms

To reduce fake orders and shipping losses, COD orders follow these rules:

COD available on selected pincodes only
COD handling fee may apply
All COD orders must be confirmed via WhatsApp/SMS before shipping
Repeated COD cancellations may result in COD restriction for the customer

COD exists to support genuine customers, misuse affects seller & courier costs, so we maintain strict verification.

Terms & Conditions

These terms govern your use of our website and purchases.

Product Information

While we strive for accuracy, slight variations in color, packaging, or design may occur due to different supplier batches.

Pricing & Offers

Prices and discounts may change based on inventory, demand, supplier updates, or seasonal offers.

Limitation of Liability

We are not responsible for improper use of wellness products. Always follow usage instructions.

Order Cancellation

Prepaid orders may be cancelled before shipping
COD orders must be confirmed before dispatch
Once shipped, cancellations are not possible

By purchasing from our site, you agree to all policies listed above.

Wellness & Relief Disclaimer

Our wellness products are designed to support comfort, relaxation, posture, and daily relief. However, we do not claim to diagnose, cure, or guarantee complete healing of any medical condition.

Every individual's body is different, results may vary depending on lifestyle, habits, and personal health factors.

What we can promise:

We offer carefully curated products that support pain relief, recovery, and overall wellbeing.
We aim to help you rejuvenate, recover, and reconnect with your wellness.
Our team ensures quality, comfort, and customer safety with every product.

Using our products consistently, along with proper posture, hydration, rest, and movement, can contribute to a healthier daily routine, but they should not replace medical advice, diagnosis, or treatment.

Frequently Asked Questions (FAQ)

1. Is Cash on Delivery available?

Yes, COD is available on most pincodes with a small handling fee.

2. How long does delivery take?

6–12 business days depending on your location.

3. Can I return my product?

Returns are only accepted for damaged, defective, or wrong items within 7 days.

4. Are sale items returnable?

No, items purchased during Final Sale / Clearance / Year‑End Sale are not eligible for return.

5. Are these products manufactured by you?

No, we follow a direct‑from‑supplier model. All products are sourced from verified suppliers.

6. How can I track my order?

Tracking details will be shared via SMS/Email once shipped.

7. What do I do if I receive a damaged product?

Contact our support team within 24–48 hours for a free replacement.

8. Do you offer customer support?

Yes, you can reach us via email or WhatsApp for any order‑related help.